Virtual Appointments are a service in which you choose a specific doctor or specialist.
To schedule your Virtual appointment in HealthTap
Log into you account, and using the Search Feature search for the doctor or specialist you'd like to see. You may filter by all sorts of categories like location, specialty, and availability.
Select the name of the doctor with whom you'd like to consult. This will hyperlink you to his or her profile page on HealthTap.
Select Virtual Appointment to schedule a time for the consult that best fits your and the doctor's schedules.
Enter any additional information or context, and select Continue to complete payment.
To cancel your Virtual Appointment
Log into your account and go to the Consults section in the left menu.
Find the appointment under Upcoming Appointments and click on the arrow to the right to expand for the option to Cancel Appointment.
Please note that you may cancel your appointment any time up to 24 hours in advance. No refunds thereafter.