How can I de-activate my account? Sarah Levine September 19, 2018 19:18 Updated Follow You can de-activate your HealthTap account in your account settings. Select settings from the main menu. Scroll down to the bottom and select Deactivate Account. Related articles How can I de-activate my account? Common Questions about Refunds on HealthTap How do I request a refund? How do I contact HealthTap? Can I get a prescription on HealthTap? Comments 0 comments Please sign in to leave a comment.