Your Reputation is determined by your DocScore. Your DocScore is a reflection of the quality and helpfulness of your answer, and your level of engagement on HealthTap.
Your DocScore is a reflection of the quality and helpfulness of your answers, and your level of engagement on HealthTap. DocScore really rises as a result of recognition by patients (Thanks, Recommendations, and adding to Care Team/following), peers (Agrees, Recommendations, and adding to Network), and as evidenced by objective data (e.g., years in practice, med. school, awards, publications) of a doctor's excellence.
- You can access the Reputation section by:
- Click on your name in the top left corner to access My Profile and select the My Reputation tab
- You can also go to https://providers.healthtap.com/provider/profile#reputation
Your DocScore is based on your career and professional achievements as recorded in your profile (where you went to med school, which hospitals you are affiliated with, if you completed graduate training/fellowships, earned other advanced degrees, published in the peer-reviewed literature, participated on editorial boards, etc.)
Having a high DocScore places your answers in the top of the results list (when you have answered a relevant question to the search query).
Other than your professional accomplishments, your DocScore goes up with actions that other doctors (and to a lesser extent, members) take to demonstrate their approval of what you say or do. Other doctors agreeing with your answers is a very big driver, but your DocScore also is affected when they follow you, recommend you, send you messages. Members thanks and thank you notes and recommendations also have a small effect. When you achieve career awards, those can increase your DocScore.
What exactly affects my DocScore?
- A DocScore positively reflects the peer-recognition that a doctor has received on HealthTap, as well as relevant public information about a doctor. Here are important factors in calculating a doctor’s DocScore:
- Agrees and recommendations from peer
- Thanks and recommendations from patients
- Years of experience
- Quality of doctors in his/her referral network
- Where the doctor studied and trained
- Board certification(s)
- Profile completion percentage
- Participation in HealthTap Prime or Concierge
- Other professional accomplishments (such as peer-reviewed publications and awards)
Why did my DocScore go down?
- A DocScore may slowly decrease over time as a result of inactivity on HealthTap. However, the maximum DocScore should be restored by re-engaging on HealthTap (e.g., creating a tip, answering a question, etc.); recalculation of the DocScore can take up to 24 hours after any activity.
- This usually takes weeks of inactivity to be visible (and months before the effect on the DocScore causes a meaningful change in placement of your answers in search results).
What constitutes a good DocScore?
- Any DocScore above 90 is a very high DocScore and places your answers in the top of the results list (when you have answered a relevant question to the search query).