Follow these steps to consult with a doctor on HealthTap:
1. Log into your HealthTap Account
2. On the top right hand corner, click on the Ask Docs feature
3. Select Get Started.
4. Select the individual who has the medical issue (you or someone else).
5. Add any relevant Conditions, Medications, or Allergies, and select Continue.
6. If you would rather research your condition than consult, enter symptoms (or select the part of the body if you are unfamiliar with the name of your symptom) and complete the Dr. Ai flow to Create Report. If you would rather consult directly with a real doctor, select Ask Doctors.
7. Enter your question, and select Continue.
8. Doctors on HealthTap may have already answered your question. Please browse the list of questions or topics already answered by doctors. If this does not help, scroll down and select Ask Doctors.
9. Select to consult with the next-available Primary Care doctor in HealthTap Prime, or search for a specialist in HealthTap Concierge.
*NOTE: HealthTap Prime is charged on a monthly subscription basis, while HealthTap Concierge is charged on a per-consult basis.*
10. Add anymore other relevant information as needed in the prompted fields.
11. At the bottom, select which type of virtual consultation you would like to initiate: VIDEO CALL, VOICE CALL, TEXT CHAT.
Then you should be connected to a HealthTap doctor by whichever timeframe you specified.