Who Can Use HealthTap?

At HealthTap, our mission is to provide affordable healthcare to all! However, we do have some restrictions on who can use our service.

Age-related rules for HealthTap use:

  • Anyone 18 years or older can join HealthTap as a member
  • Members may use virtual doctor visits for dependent children who are under the age of 18
  • Members can use Urgent Care visits for children one year or older
  • The adult member must be present during virtual visits for children younger than 16
  • Dependent children 16 years and older can use virtual doctor visits unsupervised by the adult member
  • HealthTap does not collect personally identifiable information from anyone who we know is younger than 13

If you’re not a U.S. resident:

  • You can still create a HealthTap account and use Doctor Q&A and HealthTap AI 
  • Unfortunately, HealthTap does not currently offer virtual doctor visits to non-U.S. residents
  • If you’re a U.S. resident traveling abroad, you can use virtual doctor visits, but your doctor cannot prescribe medication or order lab tests
Was this article helpful?
2 out of 2 found this helpful