Common Reasons to Use Primary Care Virtual Visits

HealthTap virtual visits are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or go to the emergency room of a nearby hospital or medical clinic.

HealthTap Primary Care is commonly used to address the following issues:

  • Abdominal Pain
  • Allergies
  • Anxiety (mild cases)
  • Arthritis
  • Asthma (Stable/Non-Emergency)
  • Athlete’s Foot
  • Back Pain
  • Bee Sting
  • Birth Control Pills
  • Bladder Infections
  • Bronchitis
  • Cellulitis (Skin Infection)
  • Cold
  • Conjunctivitis
  • Cough
  • Cystitis
  • Diarrhea
  • Diabetes
  • Dry Scalp
  • Dry Skin (Eczema)
  • Erectile Dysfunction (mild cases)
  • Eye Irritation
  • Fever
  • Genital Lesions
  • Gout
  • Hay Fever
  • Headache
  • Heartburn (Gastroesophageal Reflux Disease or GERD)
  • Influenza
  • Lab Interpretation
  • Lice
  • Menstrual Symptoms
  • Nasal Congestion
  • Nausea
  • Nosebleed
  • Painful Urination
  • Pharyngitis
  • Pink Eye
  • Poison Oak/Ivy
  • Preventative Health Lab Test
  • Rash
  • Respiratory Infection
  • Rolled Ankle
  • Scabies
  • Seborrheic Dermatitis (Dry Scalp)
  • Sinusitis
  • Skin Infection
  • Sports Injuries
  • STD Screening Lab Tests
  • Thyroid Disease (Hypothyroidism)
  • Travel Medicine
  • Upper Respiratory Infection
  • Urinary Tract Infection
  • Vaginal Itching
  • Yeast Infections

When not to use Primary Care virtual visits: 

  • Prescriptions for psychiatric illnesses other than mild, simple cases of anxiety of depression
  • Prescriptions for lifestyle medications such as diet drugs

Always call 911 or your local emergency service immediately if you think you have an emergency. For example, if you experience any of the following medical issues, go immediately to an emergency room:

  • Chest Pain or Pressure
  • Convulsion or Seizure
  • Difficulty Breathing
  • Mental Health or Substance Abuse Urgency
  • Moderate to Severe Burn
  • Pain Medication Overdose or Reaction (Narcotics) 
  • Poisoning
  • Serious Head, Neck, or Back Injury
  • Serious Limb Impairment or Broken Bone
  • Significant, Uncontrolled Bleeding
  • Suicidal Ideation
  • Unconsciousness
  • Any other Critical or Life-Threatening Situation

 

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